At AXIANS we are looking for the right talent, for the right place. We work daily to engage our people in a collaborative and inclusive environment, with a culture of proximity. Also, part of our culture is our concern for the environment and the implementation of social and environmental corporate responsibility actions.
This is your opportunity to join an international project, with a client that needs you to meet the challenges of digital transformation.


💻 THE ROLE
We are looking for a #TechTalent to perform duties as an Enterprise Cybersecurity Support Engineer, for a project in the technology sector.

🙂 WHAT YOU'LL DO

• Responsible for the customer support experience
• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
• Identify cases that require escalation (either technically or strategically)
• Create and maintain incident management requests to product group/engineering group
• Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• Drive technical collaboration & engagement outside of CSS (Product Engineering teams/Services/Support/Regions)
• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific 

💡 WHAT WE'RE LOOKING FOR

• Experience with deploying, administering and / or supporting Endpoint Detection and Response (EDR), Extended Detection and Response (XDR), and Endpoint Protection Platform (EPP) endpoint security solutions OR Network Security Engineering or consulting, and/or Systems Administration security, including experience with endpoint security, server security and threat analytics 
• Experience on Windows Server, Windows Client, Active Directory and/or Azure Active Directory administration 
• Enterprise cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments 
• Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
• Some experience in Automation in PowerShell and/or Python, Java, or a similar language
• Preferred Bachelor’s degree or higher in a technical field, or relevant work experience
• Preferred IT Industry certifications (Microsoft Certifications, Cisco, CISSP, CEH, Amazon AWS, etc.) 

⭐ WHAT WE CAN OFFER YOU

Opportunities for career advancement
By integrating large Axians projects, you can undertake training and certifications in various technology areas that will help you increase your expertise.

Professional development in international markets
With the international projects we have for you, you will be put to the test, gaining experience, proving your worth and becoming good at what you do.

Challenging challenges of great dimension
We offer you tailor-made challenges that will allow you to develop skills in the area you want the most and, who knows, become an expert.

Support in professional and personal development
Benefit from Axians' offer that includes a Friend Get a Friend plan, as well as progression in the company through a career plan.

Do you think this position is right for you?
If you think you have the #TechTalent required for this position, send us your resume, preferably in English and in Europass format, to recrutamento.axianspt@axians.com with the subject “ECSE_DR_PL.”.

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