At AXIANS we are looking for the right talent, for the right place. We work daily to engage our people in a collaborative and inclusive environment, with a culture of proximity. Also, part of our culture is our concern for the environment and the implementation of social and environmental corporate responsibility actions.
This is your opportunity to join an international project, with a client that needs you to meet the challenges of digital transformation.

💻 THE ROLE

We are looking for a #TechTalent to perform duties as a BI Customer Support Engineer. 

Location: Portugal (100% remote)

💡 WHAT WE'RE LOOKING FOR

• Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience.
• Demonstrated the ability to conduct thorough troubleshooting and debugging, and to solve complex problems.
• Track record in technical support or a similar customer-facing role within the technology sector.
• Thriving in a fast-paced, high-volume environment. 
• Communication and senior stakeholder engagement skills, underpinned by an ability to communicate technical concepts to non-technical, senior business users with ease.
• Proficiency with Microsoft Power BI (Desktop application and the Service, and Gateway), or any other similar BI tool such as Tableau, SAS, Qlik, Sisense, Oracle Analytics Cloud, MicroStrategy or Microsoft Excel would be beneficial.
• Good understanding of SQL Server Analysis Services concepts, MDX, DAX and SQL Server Reporting Services
• Underlying awareness of SQL Server, or any other Database Management system like Oracle or SAP
• Basic network troubleshooting skills.
• Team-wide shift rotations to cover business needs, including “on-call” responsibilities and weekend work.

⭐ WHAT WE CAN OFFER YOU

Opportunities for career advancement
By integrating large Axians projects, you can undertake training and certifications in various technology areas that will help you increase your expertise.

Professional development in international markets
With the international projects we have for you, you will be put to the test, gaining experience, proving your worth and becoming good at what you do.

Challenging challenges of great dimension
We offer you tailor-made challenges that will allow you to develop skills in the area you want the most and, who knows, become an expert.

Support in professional and personal development
Benefit from Axians' offer that includes a Friend Get a Friend plan, as well as progression in the company through a career plan.

Do you think this position is right for you?
If you think you have the #TechTalent required for this position, send us your resume, preferably in English and in Europass format, to recrutamento.axianspt@axians.com with the subject "BICS.MM.PL”.

Learn more about Axians