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Application Support

Lisboa, Lisbon · Information Technology

At Axians, we value talent, not labels. 

We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination. 

This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation. 


 💻 THE ROLE

We are looking for a #TechTalent to work as an Application Support for a national project.


🙂 YOUR DAY TO DAY

  • Monitor and maintain the Application at the scope ensuring high availability and performance;
  • Actively collaborate in incident management, problem resolution.
  • Ensure the implementation and compliance of ITIL Governance within IT Production (SLAs);
  • Execute change requests and deployments following ITIL & DevOps tools and processes;
  • Proactively identify and resolve technical issues to ensure smooth business operations;
  • Participate in on-call rotations and ensure 24/7 availability for critical applications;
  • Serve as a point of contact for the Development team, troubleshooting issues and coordinating fixes;
  • Work closely with Scrum teams to design, deploy, and enhance systems;
  • Implement upgrades, patches, and new functionalities while ensuring minimal impact on users;
  • Maintain and update technical documentat;
  • Share best practices and knowledge with the global support team to improve efficiency;
  • Implement and optimize monitoring tools within production environment (e.g, Dynatrace);
  • Collaborate with development and other relevant stakeholders (Centers of Expertise) to define effective observability and monitoring practices;
  • Act as a promoter for awareness of observability aiming the early detection and resolution of potential issues;
  • Complete mandatory training for the proper functioning of IT Production area and the Company.
                 
                                     
💡 WHAT WE'RE LOOKING FOR
  • Proven professional experience in similar roles;
  • Solid experience of Java APP servers (RedHat Jboss EAP) and java knowledge (heap and thread dump analisys, performance optimization);
  • Knowledge of OpenShift & Cloud (kubernetes);
  • Experience with API gateway integration (Axway/APIGee);
  • Solid experience of RHEL Linux OS;
  • Knowledge of Dynatrace and other monitoring/observability tools (Jaeger, grafana, prometheus, ELK);
  • Experience with CI/CD setup & optmization (GITLab, ArgoCD, Jenkins, Nexus Sonatype);
  • Familiarity with Ansible and/or Terraform;
  • Knowledge of Relational DBs (MSSQL Server; Postgre);
  • Familiarity with Scrum Framework;
  • Fluency in both English and Portuguese (written & spoken).



WHAT YOU CAN EXPECT FROM US

Stable professional career
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
 

Prospects for career advancement
You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.
 

Work Life Balance
By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.
 

Attractive, evolving compensation
When working with Axians, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological, Legal, Psychosocial, and Financial support). 


Do you identify with this position?
If you think this position is the right fit for you and you have the #TechTalent we are looking for, send us your resume, preferably in English and in Europass format, to recrutamento.axianspt@axians.com  with the subject “AS/TP/DB”.

Learn more about Axians 

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