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Application Support

Porto, Oporto · Information Technology
At Axians, we value talent, not labels. 
We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination. 
This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation. 

 💻 THE ROLE
We are looking for a #TechTalent to work as an Application Support for an international project.

🙂 YOUR DAY TO DAY
  • Guarantee the processing of the flow of requests (telephone, e-mails, etc.) received from internal or external customers and partners, in compliance with standards and procedures in terms of quality, control, security of operations and confidentiality
  • Guarantee the quality of the customer relationship and improve it (customer reception and satisfaction), by alerting on dissatisfaction
  • Guaranteeing compliance with professional secrecy, particularly about data confidentiality
  • Participate in the dissemination of good practices and the sharing of knowledge
  • Guarantee the reporting of malfunctions, anomalies and incidents
  • Be proactive by proposing areas for process and organizational improvement
  • Contribute to the updating of procedures and operating procedures
💡 WHAT WE'RE LOOKING FOR
  • Proven experience in application support
  • Putting into practice customer relationship techniques, rigor and resilience
  • Use of management and decision-making tools
  • Good command of computer tools
  • Fluency in French
WHAT YOU CAN EXPECT FROM US

Opportunity to lead major projects
By leading projects for an international Axians customer, you can make your mark in the IT world.

Recognition as a professional and as a person
For Axians, the professionals who lead customer projects have a name and a face and are therefore recognized by the company.
 
Work Life Balance and premium benefits
Axians values the family life of its employees by giving 5 days beyond those legally provided after the birth of children. Later, they can attend technology courses with resource to scholarships.
 
Possibility to become a shareholder in the company
In addition to career progression, you can be a shareholder in the VINCI Energies Group, which owns Axians.
 
Stability and job security
Axians has 14,000 employees and revenues of around €3.3 billion. By leading major projects, you will join a solid and secure entity.
 
Fair compensation
You will have access to basic salary + benefits and can also benefit from performance bonuses, health insurance and free psychologist consultations.

Do you identify with this position?
If you think this position is right for you and you have the #TechTalent we are looking for, send us your resume, preferably in English, to recrutamento.axianspt@axians.com with subject “AS/AS/MO”.

Learn more about Axians 



 

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