At Axians, we value talent, not labels. We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination. This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation.
💻 THE ROLE We are looking for a #TechTalent to work as an Application Support for an international project.
🙂 YOUR DAY TO DAY
Guarantee the processing of the flow of requests (telephone, e-mails, etc.) received from internal or external customers and partners, in compliance with standards and procedures in terms of quality, control, security of operations and confidentiality
Guarantee the quality of the customer relationship and improve it (customer reception and satisfaction), by alerting on dissatisfaction
Guaranteeing compliance with professional secrecy, particularly about data confidentiality
Participate in the dissemination of good practices and the sharing of knowledge
Guarantee the reporting of malfunctions, anomalies and incidents
Be proactive by proposing areas for process and organizational improvement
Contribute to the updating of procedures and operating procedures
💡 WHAT WE'RE LOOKING FOR
Proven experience in application support
Putting into practice customer relationship techniques, rigor and resilience
Use of management and decision-making tools
Good command of computer tools
Fluency in French
⭐WHAT YOU CAN EXPECT FROM US
Opportunity to lead major projects By leading projects for an international Axians customer, you can make your mark in the IT world.
Recognition as a professional and as a person For Axians, the professionals who lead customer projects have a name and a face and are therefore recognized by the company. Work Life Balance and premium benefits Axians values the family life of its employees by giving 5 days beyond those legally provided after the birth of children. Later, they can attend technology courses with resource to scholarships. Possibility to become a shareholder in the company In addition to career progression, you can be a shareholder in the VINCI Energies Group, which owns Axians. Stability and job security Axians has 14,000 employees and revenues of around €3.3 billion. By leading major projects, you will join a solid and secure entity. Fair compensation You will have access to basic salary + benefits and can also benefit from performance bonuses, health insurance and free psychologist consultations.
Do you identify with this position? If you think this position is right for you and you have the #TechTalent we are looking for, send us your resume, preferably in English, to recrutamento.axianspt@axians.com with subject “AS/AS/MO”.