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Application Production Support

Lisboa, Lisbon · Information Technology

At Axians, we value talent, not labels. 

We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination. 

This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation. 


 💻 THE ROLE

We are looking for a #TechTalent to work as an Application Production Support for a national project.


🙂 YOUR DAY TO DAY

  • Responds to users and fixes technical, functional or business logic issues within an application;
  • Implementing monitoring and supervise the application’s technical and functional components;
  • Orchestrating and managing the various releases within the scope.
  • Managing requests for functiona/ technical upgrades;
  • Performing technical integration of applications based on existing products and services, in order to reduce implementation times;
  • Creating and enriching the application document baseline; 
  • Maintaining operating procedures;
  • Contributing to the processes belonging to the activity in compliance with requirements and carrying out the necessary remediations;
  • Analysing, measuring and improving the performance of the application’s technical and functional components in order to improve the user experience.
                 
                                     
💡 WHAT WE'RE LOOKING FOR
  • Proven professional experience in similar roles;
  • Strong hands‑on experience with Linux (RHEL 7/8, SLES, Ubuntu) – system administration, troubleshooting, performance tuning, kernel parameters;                             
  • Proficient in SQL (MySQL, PostgreSQL, Oracle or MS‑SQL) – writing/optimising queries, analysing execution plans, basic DBA tasks (user/role management, backups);
  • Bash / Python (or PowerShell on Windows) – scripting for log parsing, health‑checks, incident remediation;
  • Experience with Ansible – playbook authoring, role development, inventory management, integration with CI/CD pipelines;
  • Basic knowledge of Terraform / Helm (optional) for infrastructure provisioning;
  • Experience with Cloud environment tech support;
  • Knowledge of Docker and Kubernetes (basic pod debugging, log aggregation);
  • Experience with Dynatrace – configuration of agents, custom metrics, dashboard creation, problem detection, root‑cause analysis;
  • Familiarity with Prometheus / Grafana;
  • Understanding of ITIL/ITSM processes (incident, problem, change, release);
  • Experience with ticketing tools (e.g., ServiceNow, JIRA Service Management);
  • Fluency in English (written & spoken).



WHAT YOU CAN EXPECT FROM US

Stable professional career
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
 

Prospects for career advancement
You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.
 

Work Life Balance
By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.
 

Attractive, evolving compensation
When working with Axians, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological, Legal, Psychosocial, and Financial support). 


Do you identify with this position?
If you think this position is the right fit for you and you have the #TechTalent we are looking for, send us your resume, preferably in English and in Europass format, to recrutamento.axianspt@axians.com  with the subject “APS/TP/DB”.

Learn more about Axians 

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