At Axians, we value talent, not labels. 

We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination. 

This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation. 


 💻 THE ROLE

We are looking for a #TechTalent to work as a Business Solutions Officer (E2E Partnership) for a national project.


🙂 YOUR DAY TO DAY

• Provide Clients with General product support (e.g: demos, onboarding…) & technical product assistance (e.g: “The setup of my report is wrong”);
• Build a positive relationships, communicate continuously with the Client and other involved parties (Sales, Product Owner, Supplier…);
• Timely report and handle any incidents, complaints and claims according to procedures and policies in place;
• Take on E2E accountability vis-à-vis the Client, transversal posture across the different departments of the Group (front to back).

                 
                                     
💡 WHAT WE'RE LOOKING FOR

• Proven professional experience in similar roles;
• Solid experience with CRM/Ticketing Tools (Jira, Zendesk,…);
• Knowledge of  Microsoft Suite (Excel, Powerpoint, Word);
• Experience with Application interfacing (API functional knowledge);
• Fluency in both English and French (written & spoken), any other language is a plus.

⭐ WHAT YOU CAN EXPECT FROM US

Stable professional career
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
 

Prospects for career advancement
You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.
 

Work Life Balance
By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.
 

Attractive, evolving compensation
When working with Axians, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological, Legal, Psychosocial, and Financial support). 


Do you identify with this position?
If you think this position is the right fit for you and you have the #TechTalent we are looking for, send us your resume, preferably in English and in Europass format, to recrutamento.axianspt@axians.com  with the subject “BSOE2E/TP/DB”.

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