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IT User Support
Porto, Oporto · Information TechnologyAt AXIANS we seek the right talent, for the right place. We work daily to involve our people in a collaborative and inclusive environment, with a culture of proximity. It is also part of our culture to care about the environment and to carry out actions of social and environmental corporate responsibility.
This could be your opportunity to join a project of international scope, with a client that needs you to meet the challenges of digital transformation.
💻 THE JOB
We are looking for a #TechTalent to work as an IT User Support for an international project in the banks sector.
⭐ WHAT YOU CAN EXPECT FROM US
Stable professional career
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
Prospects for career advancement
You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.
Reconciliation of professional and family life
By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.
Attractive, evolving compensation
When working with Axians customers, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and free psychology consultations.
Do you identify with this position?
If you think this position is the right fit for you and you have the #TechTalent we are looking for, send us your resume, preferably in English and in Europass format, to recrutamento.axianspt@axians.com with subject ITUS.AS.MO
Learn more about Axians
This could be your opportunity to join a project of international scope, with a client that needs you to meet the challenges of digital transformation.
💻 THE JOB
We are looking for a #TechTalent to work as an IT User Support for an international project in the banks sector.
🙂 YOUR DAY TO DAY
- Managing customer relationship on a daily basis by combining quality and efficiency.
- Developing the image of the company in a permanent concern of satisfaction of customers and partners.
- Technical skills
- Knowledge of techniques for handling complaints, questions and issues with Clients
- Knowledge of the structure of the telephone interview
- Use client relationship techniques
- Use management applications and decision support tools
- Native/Fluent in business language
- Soft skills
- Ability to collaborate / teamwork
- Ability to communicate – orally
- Rigor
- Being customer oriented
- Ability to listen and question
- Being results oriented
- Adaptability
- Resilience
- Transversal Skills
- Analytical skills
- Language French: C1 or Native
⭐ WHAT YOU CAN EXPECT FROM US
Stable professional career
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
Prospects for career advancement
You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.
Reconciliation of professional and family life
By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.
Attractive, evolving compensation
When working with Axians customers, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and free psychology consultations.
Do you identify with this position?
If you think this position is the right fit for you and you have the #TechTalent we are looking for, send us your resume, preferably in English and in Europass format, to recrutamento.axianspt@axians.com with subject ITUS.AS.MO
Learn more about Axians